[ 1 | 2 ]
They offer an easy to use web-site where customers can find a wide range of products, simple comparison tools and apply online for great Internet only rates - 24 hours a day.
You can apply for their loans and credit cards online.
With regard to their credit cards, the Moneyback Card or Diamond Card, you will receive a decision in seconds when you apply.
Each credit card offers attractive APR rates for balance transfers and purchases. Some of their many benefits include the Card Protection Plan and the Payment Protection Plan which covers your payments in the event of accident, sickness, unemployment or death.
Alliance & Leicester - Official Site: Our Best Deals on Loans, Mortgages & Bank Accounts.
Halifax Savings Accounts - Pick your perfect savings account with the UK's No 1 for savings.
Barclays Bank Online - Apply for a Current Account Online. With 24 Hour Online Banking.
Lloyds TSB Bank - Wherever you want to get to in life, we can help you on your way.
The account offers:
- Instant access to the savings and withdrawals can be made quickly, easily and without charge.
- Very attractive AER on any credit balance
- 24 hour service, 7 days a week
- No charge for normal day-to-day banking transactions in the UK
- Free telephone banking, with access to highly trained personal bankers
- Free Internet Banking service
- No need to pay in your salary and no monthly minimum deposit required
It’s easy to manage and offers a competitive interest rate of AER (gross), with no catches and no strings attached. All of which makes it easy to earn money too. Simple.
Easy to Manage
Dealing with your bank shouldn’t be difficult, but it often is. Whenever possible, they’ll take the hassle out of managing your money, whether that’s by transferring your standing orders for you or just by offering an efficient, personal service.
Simply the Best
With a high AER (gross), not only do they offer one of the best current account interest rates in the market, but their rate is better than many savings accounts too.
A Promise
The rate is-backed by their interest rate promise, which means that at least until January 2005, the rate will never be more than 0.25% points below the Bank of England base rate.
Just an Everyday Thing
You earn the same great rate on any balance you have in your account, whether it’s £1 or £100,000. As interest is calculated daily, you can be sure that you’re earning something every day.
Your Terms and Conditions
You manage the account on your terms, not theirs. They’re not looking for any commitment from you upfront - there’s no minimum deposit required and you don’t need to give them your salary every month.
Your Choice
You can use their award-winning, free Internet Banking service. Or, if you’d prefer, you can speak to one of their personal bankers, who are available 24 hours a day and have got the authority to get things done for you.
You’ll also receive a VISA debit card, enabling you to make purchases and to withdraw money from over 30,000 LINK cash machines in the UK and over 840,000 VISA and LINK ATMs worldwide.
Citibank UK - Online, by phone or in-branch, personal service or automated efficiency, sterling or currency, local or international - personal banking from Citibank delivers.
Reviews and Advice by Which? Online - Read reports and advice by Which? Online.
Direct Credit, Easy, Convenient - Visit our website to find out more on BACS.
Tens of thousands of people use the site each day to research and buy the best value financial products available in the UK today.
In 2002 Money Supermarket sourced over £2 billion in personal loan lending alone. They generated over a million credit card applications and tens of thousands of other products such as secured loans, mortgages and insurance.
With databases that hold nearly 100% of the UK's personal finance products, some exclusive to Money Supermarket, you can benefit from having truly searched the web.
Moneysupermarket.com - Moneysupermarket.com - the price comparison site. Free service.
First Direct have been providing a 24 hour banking service since 1989. At their smart, easy-to-use website members can log on for internet banking or to visit capital, First Direct's service designed to look after their longer term money. New visitors to the site can find out more about a wide range of innovative on-line banking services including mobile phone banking, smartmortgage, and on-line sharedealing, and can apply to open an account on-line.
First Direct are recommended by one of their customers every 8 seconds. Which speaks volumes for the quality of the services they provide and the helpful and intelligent way in which they provide them. New customers can look forward to enjoying the following benefits:
Other products include:
smartmortgage, bank account, cheque account, visa cards, savings account, everyday savings account, direct interest savings, tax free savings, personal loan, flexiloan, mortgages, equity release loan, homeowner reserve.
first direct 1st Account - Designed with you in mind. Speak to real people 24/7. Apply Online Now..
Complaint Process
If you’re not satisfied with a product or service from your financial services provider, such as Natwest, it’s your right to make a complaint and ask to have the problem rectified.
The Financial Ombudsman Service can help address questions you may have about how to go about filing a complaint.
The above link is not a link to Natwest, but to The Financial Ombudsman Service.
http://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm
If you have a complaint about Natwest, we would like to hear about. Or if you know of any good public forums please let us know, so we can include links from here.
But the best suggestion is to follow some of the guidelines put forward by The Financial Ombudsman Service.
[ 1 | 2 ]




























